8750 W. Bryn Mawr Ave. Chicago, IL 60631. Clothing must be unworn. Make sure to keep your original receipt per the terms and conditions of Louisville Slugger’s limited warranty policy. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. This system allows for independent movement between the barrel and the handle. Read honest and unbiased product reviews from our users. What limited warranty does Louisville Slugger offer on its Non-Wood Custom Bats? Louisville Slugger reviews and Slugger.com customer ratings for December 2020. Look for a notice of attempted delivery. Where can I find it? If your product was purchased directly on Slugger.com, you can return it as long as it meets our return guidelines. On the final return confirmation page, you will be able to print your UPS return shipping label and send the item(s) back to us. Do not clean metal spikes or cleats with your bat. Please contact Customer Service at 1-800-401-7908, if you have … This new bat standard replaces the previous BESR standard and is designed to achieve wood-like performance in non-wood bats. If you need a different item, you can initiate a return for a refund and place a new order at any time. 34" 25 oz Louisville Slugger resulted in 3 products from JustBats.com. We are unable to notify you when an item comes back in stock; however, the inventory on our website is always up to date and you can keep an eye on our social media pages for updates about product releases. BBCOR stands for Bat-Ball Coefficient of Restitution. You do not want to hit the ball in this area. You will not be charged, and any authorization charges from Louisville Slugger will disappear within 1-2 business days. It's best to use soap, water and elbow grease - they won't harm the surface coating or graphics. Louisville Slugger Museum & Factory Customer Service Contact Info. This bat has a new Pro Comfort grip. We will return to regular business hours Monday, January 4th, 2021. Can I cancel my order once it has been placed? Do not use acetone or other heavy-duty cleaners, as they will damage the surface. Restrictions apply. However, please be advised that if the return is accepted, the refund will be applied to the original form of payment. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. You can also call Louisville Slugger's customer service at 800-986-5614 or you can reach the JustBats.com Customer Coaches at 866-321-2287. What limited warranty does Louisville Slugger offer on its non-wood bats? Shop BaseballSavings.com for the Louisville Slugger Youth Prime T-Ball Batting Gloves featuring a premium leather palm designed for enhanced grip and incredible feel plus a neoprene wrist strap to keep you cool and comfortable. Close; Baseball . If you can twist the barrel relative to the handle and it does NOT rotate back as described, then the connection may have been compromised - please contact the Louisville Slugger warranty department within 1 year of the date of your original purchase. You will receive a shipping confirmation e-mail with each shipment. Can I edit my order once it has been placed? Does Louisville Slugger offer any express warranty on its Wood Custom Bats? After logging in to Slugger.com, your order tracking number can be found in "My Account" under "Order History." Cold weather affects the ball, not the bat. Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes. You can expect to receive your refund within 1-2 business days after the order/product is received back at our facility. Fast, free shipping, and expert customer service. The limited warranty does not apply to previous model year MLB Prime wood bats or Youth Prime bats. Enter your code, then click "Apply" before proceeding to checkout. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Here are the details: Address: Hillerich & Bradsby Co. , 800 West Main Street, Louisville, KY 40202. Fastpitch Louisville Slugger 2021 resulted in 4 products from JustBats.com. Submit a Coupon We apologize for any inconvenience. The exception is if the product was made incorrectly. Please keep in mind that the sales tax you see in your shopping cart is an estimate; you will see the final sales tax when you place your order. High'compression balls may also shorten the life of your bat, as well as team usage situations. Apply to Customer Service Representative, Administrative Services, Call Center Representative and more! Louisville Slugger Coupons. Slugger will be closed Thursday, December 31st and Friday, January 1st. More forgiving than maple, ash rarely sees fractured breakage. A ball's core becomes harder in cold weather, causing the ball to dent the bat. Louisville Slugger Free Shipping Policy. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. We hope this information will help when using your Louisville Slugger bat! Aluminum & Composite Bats . If using a softball bat, do not use balls that exceed 400lbs. No. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. My PRIME / SELECT / LXT / Z4 / HYPER Z bat has movement in the connection between the barrel and handle, is this normal? Bring the bat back as though you are preparing to swing. No. Typically, the further apart the wood grain lines are spaced on each section of the bat, the weaker that portion of the bat is. No, unfortunately Louisville Slugger cannot ship to an APO/FPO address. What should I do? Yes! If a product is not listed on our site, it is not available for online purchase. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. We appreciate your patience during this time. Visible grain lines allow for noticeable quality giving you the confidence you need when to step to the plate. Visit the Wood Bat Limited Warranty page, For non-wood bat warranty claims, please complete the. Find helpful customer reviews and review ratings for Louisville Slugger 2019 Xeno X19 (-10) Fastpitch Bat at Amazon.com. Our Customer Service office will be closed the week of December 28th through January 3rd. Please let us know by completing the form below. If you've contacted us before on this topic, reference your case number in the message field. Item must be in new condition. Can I return a product that was given to me as a gift? We apologize for any inconvenience. Contact the carrier. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Remember, we'll be here for you from click to hit! The online return form will ask for your order number. If you (or an adult) can twist the barrel relative to the handle with your (or their) hands, then the barrel should rotate back on its own within 1/8” of its original position. You can find the nearest authorized locations by using our dealer locator. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Not only does placing the Louisville Slugger trademark on our bats help to distinguish our products, it also aides in helping the hitter to realize where the sweet spot of the bat is located. However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. The exception is if the product was made incorrectly. Louisville Slugger1 Prudential Plaza130 East Randolph Street, Suite 600Chicago, IL 60601. Item must be returned with all original packaging and accessories (includes box or plastic poly bag). Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Group Reservations & Field Trips: 1-877-775-8443, option 1 You will notice a temporary authorization charge (10% of your order total) on your card. Please note that items from the same order may ship separately. Does TRU3 Technology increase the performance in a bat? At this time, Louisville Slugger can only ship orders to the 50 United States. In your shipping confirmation email, there is a link that leads you to tracking information. Secure Checkout. All 2020 Louisville Slugger MLB Prime bats come with a 30-day limited warranty. No- we are unable to accept gift cards for online orders. The exception is if the product was made incorrectly. in the Start a Return Section, select “Return Items.” You will then be able to select your order and follow the steps to submit your return for eligible items. compression. Some players think that keeping a bat warm before hitting will prevent denting, but what they actually want to do is keep the ball above 60°F. How do I return a product purchased on Slugger.com? Ground Orders normally take between 24-48 hours to ship out of our warehouse. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery. What limited warranty does Louisville Slugger offer on its non-bat products? Where do I enter a promotional or discount code? We do not offer exchanges. Restrictions apply. Sales tax is determined based on your shipping address. Because we build this product specifically to your custom requirements, we can't accept returns. Your stock products will ship within one business day and your Custom Products will ship once it is complete. Does Louisville Slugger offer any express warranty on its wood bats? Ask if they have additional information about the package's location. Read honest and unbiased product reviews from our users. (Have your tracking or delivery confirmation number handy.) How do I care for an aluminum or composite bat? Business Profile. Louisville slugger. The Louisville Slugger trademark is stamped on each and every one of our wooden bats. Birch, the fastest growing species in professional baseball, features the ideal combination of surface hardness and flexibility for increased durability. If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? Due to COVID-19 our processing times have been taking longer than normal. Louisville Slugger’s Non-Wood Bat Limited Warranty. A voucher from a warranty claim can only be used to purchase the product that your warranty claim was originally submitted for. Flexibility closer to ash allows for forgiveness on non-barrel contact, decreasing the chance of fractured breakage. Once your transaction is completed on PayPal's site, you will return to DeMarini.com to complete your order. Orders must be placed by 1pm CST to be eligible for next-day or second-day delivery. Cst ), will ship the same order may ship separately 34 '' 25 oz Louisville Slugger 2019 Xeno (! On Slugger.com visible grain lines allow for noticeable quality giving you the confidence you a! Discount code products that are in stock the surface coating or graphics left menu reviews! 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